Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards are the most prestigious and respected quality recognition of front-line product and service standards across the world airline industry. With 200 airlines featured, the awards reflect customer satisfaction levels across 38 different items of airline front-line product and service.
According to the Awards, the world's best airlines for 2011 were:
1. Qatar Airways
2. Singapore Airlines
3. Asiana Airlines
4. Cathay Pacific Airways
5. Thai Airways International
6. Etihad Airways
7. Air New Zealand
8. Qantas Airways
9. Turkish Airlines
10. Emirates
Locally, South African Airways was named the Best Airline in Africa. The runners-up in this Best Airline Africa category were Air Mauritius in second, ahead of Kenya Airways.
For all the winners, visit www.worldairlineawards.com.
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